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Privacy Policy

Privacy Policy

Awj TechX LLC (“Awj Tech”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website (awjtech.com), products, and services.

  1. Information We Collect

      We may collect the following categories of data:

  • Personal Information: Name, email, phone number, company name, job title, billing details, payment information.
  • Technical Information: IP address, browser type, device identifiers, and usage data collected through cookies and analytics tools.
  • Service Data: Logs, alerts, communications, and other data processed when you use our cybersecurity, AI automation, or IT infrastructure services.
  • Regulatory/Compliance Data: Where applicable, information required for DFSA or UAE regulatory compliance.

  1. How We Use Your Information

     We use your information to:

  • Provide and manage our services.
  • Improve, customize, and secure our offerings.
  • Respond to inquiries, requests, and support needs.
  • Process transactions and send invoices.
  • Send important service updates, security notifications, or compliance alerts.
  • Comply with legal and regulatory obligations in the UAE and internationally.

  1. Legal Basis for Processing

     We process your personal data based on:

  • Contractual necessity (to deliver services).
  • Legal obligations (UAE laws, DFSA, ADGM, or other applicable regulations).
  • Legitimate interests (service improvement, fraud prevention, marketing).
  • Consent (for marketing communications, where required).

  1. How We Share Data

      We do not sell personal data. We may share information with:

  • Trusted partners and vendors for hosting, support, and integrations.
  • Regulators or legal authorities where required by UAE law or compliance frameworks.
  • Affiliates or subsidiaries as part of service delivery.
  • In case of merger/acquisition, your data may transfer to the new entity.

  1. Data Storage & Transfers
  • Data is primarily stored within the UAE or regions that comply with UAE data protection adequacy standards.
  • If data is transferred internationally (e.g., EU, US), we ensure appropriate safeguards (contractual clauses, encryption).
  • For regulated clients requiring onshore data retention, we offer local storage options.

  1. Your Rights

     Depending on applicable UAE/DIFC laws, you may have the right to:

  • Access, correct, or delete your data.
  • Restrict or object to processing.
  • Withdraw consent for marketing.
  • Request data portability.

     To exercise these rights, contact us at privacy@awjtech.com.

  1. Data Security

      We use encryption, access controls, monitoring, and 24/7 SOC practices to protect your information from unauthorized access, misuse,            or  disclosure.

  1. Cookies & Tracking

      Our website uses cookies and analytics to improve user experience and marketing effectiveness. You may manage cookies via browser              settings.

  1. Retention

     We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal and regulatory                       obligations.

  1. Contact Us

    For privacy-related queries:

📧 privacy@awjtech.com

📍 Awj TechX LLC, Dubai, United Arab Emirates